FAQ
designed to provide clearer, more detailed information under each category
Refund
We offer a full refund on products returned within 5 days of purchase, provided they are in their original condition and packaging. Please provide your receipt or proof of purchase when requesting a refund.
Refunds are typically processed within 7-10 business days after we receive and inspect the returned item. The refund will be issued to the original method of payment.
Delivery
We offer standard and express delivery options. Standard delivery typically takes 5-7 business days, while express delivery ensures your item arrives within 2-3 business days.
Once your order has shipped, you will receive a tracking number via email. Use this number on our website to track the status of your delivery.
Shipping & Returns
Shipping charges vary depending on the location and the size of your order. Standard shipping within the country is free for orders over $50, while international shipping rates apply based on the destination.
To return an item, please contact our customer service to initiate the return process. You will need to send the item back to us in its original condition and packaging.
Payment
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
We use industry-standard encryption to protect your personal and payment information. Your security is our top priority.
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